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Help!

The new AFTE website is best viewed with a screen resolution of 800x600 and above.  Should you have problems please read the Frequently Asked Questions below or just drop us a line.

Contacting us

Q.  I have a question/comment/request/complaint.  How can I contact you?

A. Please send an email to webmaster@afte.org if you have any questions.
 

Frequently Asked Questions (FAQ'S)

Problems when trying to use or access the AFTE site.

NOTE: Most problems that occur trying to get in can be solved by making sure you have the current version of your preferred Web Browser.

Q.  When I come to the AFTE site it gives me a java error message, why is that?

A.  It sounds like you don't have Java enabled in your browser or maybe your browser doesn't support Java. You should check and see that you are using a current version of Internet Explorer or Netscape. To determine your version go to your help menu then click on "about".  You might also have Java disabled, in IE go to TOOLS menu then INTERNET OPTIONS, in Netscape go to EDIT menu then preferences to make sure Java is enabled.

Q. When I try to visit the AFTE Web site my browser just sits there and then it gives me a message about no such server or something like that.

A.  AFTE's server may be down for update or adjustment, try again later please. You also could have a DNS problem with your dial up networking setup.  Contact your Internet Provider to make sure you are configured correctly.



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Copyright 2001 Association of Firearm and Tool Mark Examiners (AFTE).
All rights reserved.  Revised: November 10, 2008.